Using GoToMeeting

Okay, don’t freak out that this is a lot of detail – it is really quite easy to do, but I’ve provided every single step, that means it looks more complex that it is. Any problems or questions contact me. 

1. The ideal situation is to use an Internet-connected device that has good speakers, a microphone and a webcam. We can still work together if you don’t have a webcam but the experience won’t be as good. You should test your speakers or microphone before our meeting.
2. Before our scheduled meeting, I will send you a link that has a variety of ways for you to connect. It will look something like to the right.
3. If you are joining through your Internet Browser (we recommend Chrome), just click on the link like the one above. There will be no charge to you in using this software.
4. If you find your speakers or microphone aren’t good, you can log in with a computer so you can see me and then call in with a landline or mobile phone to the number above (This one is for Canada but if you are elsewhere we will provide you with that number.) This is a toll free number but, especially with your mobile device, you should check your data plan that you won’t hit any over charges. 

If you are coming onto this GoToMeeting call and you are from outside of Canada, let me know and I’ll adjust the toll free number (right). 

What happens when you click on the link?

1. Once you click on the link (right), a small window will open called “GoToOpener” either click on that, or another window will open asking you to download the “Opener”. Click on that, a small utility will be downloaded to your computer to run the meeting – don’t worry this is virus-free and has less than 2 kb in memory. It will not hurt or change your computer.
2. Buffering is the biggest challenge with virtual meetings. It is ideal to use a desktop computer as that is hardwired, but if you are using WIFI, we recommend you close all other windows in your browser and, turn off all other devices that would be connected to the Internet and that includes your TVs.  The Bandwidth connection for you to get online can only handle so much activity, too many things using it means you will get buffering. 
3. An even better way to do this is to download the GoToMeeting app as then you don’t even need a browser to access the meeting. All you do is type in the meeting number and access code (see above)

The interface is different for every computer system, below are some examples of what your computer screen will look like when you click on the invitation link and connect, and where to find the controls.